Privacy Policy

At Flexed Minds Therapy, your privacy is of the utmost importance. We are committed to protecting your personal health information (PHI) in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and all applicable state and federal laws.


1. Information We Collect


We may collect and store the following types of information:


  • Personal identification (e.g., name, address, email, phone number)
  • Health information shared through forms, sessions, or communication
  • Payment and insurance details for billing purposes
  • Website usage data through analytics tools (non-identifiable)


2. How We Use Your Information


Your information is used for the following purposes:


  • To provide individual or group therapy services
  • To process payments and manage billing
  • To communicate regarding scheduling and care
  • To improve the user experience of our website and services
  • To comply with legal and regulatory requirements


3. Confidentiality & HIPAA Compliance


Flexed Minds Therapy strictly adheres to HIPAA guidelines. We will never share your information without your explicit written permission unless:


  • Required by law (e.g., court orders or mandatory reporting)
  • There is a risk of harm to yourself or others
  • There is suspected abuse or neglect of a minor, elder, or dependent adult


4. Information Sharing


We do not sell, rent, or disclose your personal information to third parties for marketing purposes. Information is only shared with:


  • Authorized service providers (e.g., billing platforms, HIPAA-compliant software)
  • Legal entities in the case of court orders or law enforcement requests
  • Other healthcare providers, only with your consent


5. Data Security


We take reasonable steps to protect your information using secure systems and HIPAA-compliant platforms. However, no system is entirely immune to risks, and we encourage clients to avoid sharing sensitive information via email or unsecured channels.


6. Your Rights


As a client, you have the right to:


  • Access or request a copy of your records
  • Request corrections to your personal or medical information
  • Withdraw consent to communications or disclosures
  • File a complaint with the U.S. Department of Health and Human Services (HHS) if you believe your privacy rights have been violated


7. Changes to This Policy


We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.


8. Contact Us

If you have questions or concerns about your privacy, please contact:

Flexed Minds Therapy

Email: sanalpcc@protonmail.com

Phone: 559-203-1024